February 2, 2011 . ERCOT has instructed utilities to begin rotating power outages, typically lasting 10-45 minutes each, to compensate for a generation shortage due to numerous plant trips that occurred because of the extreme weather. It is not known at this time how long the need for rotating outages will last.
Primary's phone and email service may be periodically disrupted during the rolling blackouts. If you are temporarily unable to reach us at 713-850-7010 and are calling regarding an emergency, please call or text us for immediate assistance at 713-517-3022.
